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Better Together: 5 Reasons Why Having Managed IT and Managed Security with One Provider Makes Sense

26th March 2018

Written by Origin IT

Managed IT and Managed Security are effective on their own, but put them together and they form a highly advantageous union. Inherently the partnership brings a much deeper understanding of your technology roadmap and infrastructure, enabling faster decisions and superior business outcomes. No wonder New Zealand enterprises are increasingly looking to bundle both with Origin.

Here are the top five reasons why:

 

no responsibility gap

The responsibility gap between providers can be especially problematic where security is concerned. Having both Managed Security and Managed IT provided by Origin closes the gap. There’s no finger pointing when issues arise. We don’t need to wait to hand the problem off to another team - we own the problem from beginning to end. We’ll deal with it immediately, seamlessly and effectively.

 

faster response times 

Origin’s Network Operating Centre (NOC) protects and monitors our managed IT support customers’ networks around the clock. When it works in tandem with our Security Operations Centre (SOC) and our Security Information and Event Management (SIEM) technology, the result is an incredibly in-depth view of your network traffic, systems and user behaviours. We also maintain detailed documentation of our clients’ infrastructure using a secure knowledge base. So if something fails, or if there’s a security threat, we can detect it, pinpoint the cause and respond much more quickly than if the two services were separate.

 

smarter business decisions 

Combining Managed IT and Managed Security means you have a dedicated Origin CIO and CISO working closely together to ensure your IT and your security reinforce each other. Combined, they have a holistic overview of your whole environment. Their understanding of where you’re going and how your technology can help you get there enables you to prioritise technology investments and achieve your goals faster.

 

Efficiency gains 

From a relationship management perspective, having Managed IT and Managed Security together is much simpler, with streamlined lines of communication and a single SLA. No matter who you speak to at Origin, or whether it’s IT or security related, you can be confident they’ll be able to pick up where you last left off.

 

 cost savings

Finally, bundling Managed IT and Managed Security together means you won’t be charged twice for services that are duplicated across both, resulting in significant cost savings.

By having Managed IT and Managed Security with Origin, you’ll free up valuable time and resources to go beyond the essential tasks of keeping your business up and running and safe and secure, so you can get on with more fruitful work.

Get in touch today to find out more.

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